Admissions Navigators

An Admissions Navigator is the first person you’ll speak to when you call. Their job is to listen your story and support you along the way to beginning treatment.

Want to speak to one now?

Addiction Treatment Admissions

What to Expect When You Speak to an Admissions Navigator

Tell Us Your Story

Your conversation with a navigator will start with an opportunity for you to tell your story. This will help your Navigator understand your situation and how they can help.


Actively listening and empathy are cornerstones of developing effective action plans. Our Navigators take this seriously.

An Action Plan

You can expect to end your call with an action plan for getting sober.

group of people

Who Are Your Navigators?

Either by achieving sobriety themselves or supporting loved ones through their struggles, Our Admissions Navigators know and understand addiction.

Wondering who you might speak to? Check out our team.

Ready to Speak to one of our Navigators?

At American Addiction Centers, We operate a free & confidential helpline where our navigators are ready to answer your questions and help you find the correct treatment plan. Our Helpline is available 24/7. Day or night, we are here for you.