Telehealth Services for Mental Health & Addiction
Telehealth is a form of addiction treatment provided through phone or video call and accessible from the comfort of your own home.
Whether you are a new or existing client, American Addiction Centers invites you to call us for more information about our telehealth services. Our team is available 24/7.
How Telehealth Works
Call Our Team
Give us a quick call and speak with one of our Admissions Navigators.
Entry Questionnaire
Answer some background questions to make sure online addiction treatment is right for you.
Begin Treatment
Once we determine your eligibility, you’re on your way to starting telehealth addiction treatment!
Why Choose Telehealth?
Flexibility & Simplicity
Attend rehab from the comfort of your own home, or on the go! All you need is a stable internet connection and a computer or phone!
Unique Treatment Plans
American Addiction Centers will create a program just for you. Individual, group, and family therapy options are all available via telehealth.
Trustworthy Professionals
All of our telehealth practitioners are licensed and accredited to provide the highest standard of addiction treatment.
Privacy & Safety
HIPAA Compliant: Your private patient information remains 100% confidential in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
Who Is Telehealth For?
Telehealth, by design, was created for people who need treatment but may be limited in their ability to access treatment.
If you are concerned about traveling for treatment, work obligations, or family matters, telehealth will allow you to access care safely and effectively.
There’s no reason to delay your care any longer with telehealth services available.
Frequently Asked questions
- What is an admissions navigator?
- Is my treatment plan unique?
- Do you accept insurance?
- How long will it take to sign up?
- What do I need to attend my appointments?
- How do I get started?
What’s an admissions navigator?
Admissions Navigators are American Addiction Centers’ team members who focus on gathering information to give our clinicians insight for developing your individualized treatment plan. More importantly, your Navigator’s purpose is to answer any questions you may have and make the process of starting treatment as easy as possible.
Many of our navigators have either been to treatment themselves or experienced the process while supporting one of their loved ones. They are truly compassionate individuals with a mission to help others forge a path to a better life.
Is my treatment plan unique?
At American Addiction Centers, patient care is our top priority. You will be provided a unique treatment plan under the direction of one of our licensed and accredited medical practitioners.
Do you accept insurance?
Many insurance providers do cover telehealth appointments at the same level as in-person medical appointments. If you’re not sure what level of coverage you have, call the number on the back of your insurance card. One of our Admissions Navigators will verify your insurance coverage prior to your telehealth appointment so there will be no surprises.
How long will it take to sign up?
Singing up for treatment with American Addiction Centers whether through our Telehealth Services or our traditional treatment plan is quick and easy. Your initial discussion with an Admissions Navigator may last anywhere from 10 minutes to an hour. During that time we’ll verify your benefits if you plan on using insurance and our clinical team will provide a treatment plan for the navigator to review with you.
If all is approved and a clinician is available, you may be able to host your first appointment the same day if you would like!
What do I need to attend my appointments?
Telehealth Services are easy to access. All you need is a stable internet connection and a smartphone or computer!
How do I get started?
Call one of our Admissions Navigators for a brief consultation. Once you answer a few questions we’ll get started on your treatment plan for you to review. If everything checks out, we’ll schedule your first appointment!
Wondering How to Get Started?
We make telehealth admissions simple. Still, we understand you may want to know every small step along the way. We have you covered.
American Addiction Centers Is Here to Help
Teleheath Services make it easer than ever to access treatment. Take the first step towards your new life and call us today.
American Addiction Centers is here for you 24/7.